Your Tenancy
Complaints and Compliments
How to give feedback, make a complaint or pay a compliment about our services, including contact details and our complaints process.
At Major Commercial Property Ltd we positively encourage and welcome your feedback so that we can continue to develop and improve our services.
If you are a resident, the easiest and most efficient way to give feedback is by emailing us at info@majorcommercial.uk or calling us on 020 7100 7676. If you are not a resident, you can send us your feedback by completing the feedback form on our Contact page.
Got a Complaint?
We know that there are times when things don't always go as well as you, or we, would like. We have a visible, open, policy for complaints, which you can view from our downloads section on this page.
If you are a resident wishing to make a complaint, please email us at info@majorcommercial.uk or call us on 020 7100 7676.
You can also submit a formal complaint to us by writing to:
Major Commercial Property Ltd 213 Barking Road, Canning Town, London, E16 4HH
If you would like someone to act on your behalf in making a complaint, we will still need your written consent to discuss your complaint, and to correspond accordingly, with them.
At all times, we aim to respond to complaints in a reasonable and timely manner.
Still need help?
If you can't find what you're looking for, our friendly team is only a call or email away.